SMS Policy

1. SMS For Consent Communication

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing

purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Smith's Opticians, you may receive text messages related to:

Appointment reminders

Meetings

Follow-up on cases

Example: "Hello, thank you for contacting Smith's Opticians. How can we help you? Reply STOP to opt-out at any

time. Message and data rates may apply. For assistance, text HELP or visit our SMS Policy and Terms of Service."

3. Message Frequency

Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

4. Potential Fees for SMS Messaging

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing

structure and whether the message is sent domestically or internationally.

5. Opt-In Method

Customers will Opt-In for SMS verbally by confirming agreement to receive conversational text messages from

Smith's Opticians. Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit our

website at smithsopticians.com. To opt out at any time, text STOP. Visit www.smithsopticians.com for our privacy

policy.

6. Opt-Out

Customers will be able to opt out of SMS messaging from Smith's Opticians by replying STOP at any time to any

received SMS message. Once opted-out, they will receive no further SMS communication. They can Opt back In at

any time by replying STA